OEM SERVICE

CHY has been oncentrated on manufacturing dvanced lithium batteries for over 10 years. Since founded, we have been offering professional

R&D capability, patented design, and rich manufacturing experience in designing,developing, manufacturing, and customizing the lithium batteries

CHY-TECH

FAQ

Q1. Can i have a sample order for battery?
A: Yes, we welcome sample order to test and check quality.

Q2: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to lfp batteries. For other batteries, we also offer 1-3 years warranty.

Q3. Do you have any moq limit for battery?
A: No moq, 1pcs for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by ups, tnt... It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for battery?
A: Firstly let us know your requirements or application.secondly we quote according to your requirements or our suggestions.thirdly customer confirms the samples and places deposit for formal order.fourthly we arrange the production.

Q6. Is it ok to print my logo on battery?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new batteries with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.